Contact us via email

How long will it take for my order to arrive?
Orders within the UK should arrive within 7 days. European orders can take up to 14 business days to arrive.

How do I make a return?
If you are not entirely satisfied with your purchase please contact Customerservice@cookemanagement.com within 7 days for exchange or refund information and instructions.

Chris Cooke Mgmt Ltd
G03 The Light Box
111 Power Road
W4 5PY

Who do I contact if I have a problem with my order?
Please contact customerservice@cookemanagement.com or call Tel: 020 8567 1700

Does my package have a tracking number?
Unfortunately not. If your order does not arrive within 14 business days for the UK or 20 business days for Europe please contact us at Customerservice@cookemanagement.com

How much will my order cost me in my own currency?
Unfortunately, it's impossible for us to give you an accurate figure. This is not only because the exchange rates between currencies change every minute, but also because every bank and credit card company add their own different charge for currency conversion. We will charge your credit card in British Pounds and your credit card company will then convert that amount to your local currency.

Payment Methods
We accept the following payment methods: